Privacy Policy

This Privacy Policy explains how Hudson & Honey (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit or make a purchase from our website (the “Site”).

Personal Information We Collect

When you visit our Site, we automatically collect certain information about your device and browsing activity. This may include details such as your web browser type, IP address, time zone, and cookies installed on your device. As you browse, we also gather information about the pages or products you view, the websites or search terms that referred you to us, and how you interact with the Site. We refer to this information as Device Information.

We collect Device Information through technologies such as:

• Cookies – Small data files stored on your device that often include an anonymous unique identifier. You can learn more about cookies and how to disable them at www.allaboutcookies.org.

• Log files – These record actions on the Site and may include your IP address, browser type, Internet service provider, referring and exit pages, and timestamps.

• Web beacons, tags, and pixels – Electronic tools used to understand how visitors navigate and engage with our Site.

When you make or attempt to make a purchase, we collect certain details including your name, billing address, shipping address, payment details, email address, and phone number. We refer to this as Order Information.

Throughout this Policy, “Personal Information” refers to both Device Information and Order Information.

How We Use Your Personal Information

We use Order Information to:

• Process and fulfill your orders

• Arrange shipping and provide order confirmations

• Communicate with you regarding your purchase

• Screen transactions for potential fraud or risk

• Send relevant updates, promotions, or product information (in line with your preferences)

We use Device Information to:

• Detect and prevent fraud (including reviewing IP addresses)

• Improve and optimize our website experience

• Analyze how customers browse and interact with the Site

• Measure the effectiveness of marketing and advertising efforts

Sharing Your Personal Information

We may share your Personal Information with trusted third-party partners who help us operate our business.

For example:

• Our online store is powered by Shopify, which processes certain customer data to support transactions and store functionality.

• We use analytics services such as Google Analytics to better understand how customers use our Site.

We may also disclose your Personal Information when required to comply with applicable laws, respond to lawful requests, or protect our legal rights.

Third-Party Cookies and Advertising Technologies

When you visit our Site, log into your account, register, or open our emails, cookies and similar technologies may be used by advertising partners to associate your browsing activity with other information they may hold about you.

This may allow us (or service providers acting on our behalf) to deliver relevant marketing communications. You may opt out of certain advertising services through available opt-out tools provided by those third parties.

Behavioural Advertising

We may use your Personal Information to provide tailored advertisements or marketing communications that we believe may be of interest to you.

You can opt out of personalized advertising through the settings of platforms such as Facebook, Google, or Bing. You may also visit industry opt-out portals such as the Digital Advertising Alliance to manage preferences.

Do Not Track

Please note that our Site does not modify its data collection practices in response to “Do Not Track” signals from web browsers.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you

• Request correction or updates to your information

• Request deletion of your personal data

If you would like to exercise any of these rights, please contact us using the details below.

If you are located in the European Economic Area, please note that we process your information to fulfill contracts (such as processing orders) or to pursue legitimate business interests. Your information may be transferred outside of Europe, including to Canada and the United States.

Data Retention

We retain Order Information for our records unless and until you request that we delete it, or as otherwise required by law.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Any updates will be posted on this page.

Contact Us

If you have questions about this Privacy Policy, would like more information, or wish to make a complaint, please contact us at:

Email: info@hudson-honey.com